FAQ's
Anyone with a painful condition resulting from sport, work, motor vehicle accidents, disease, surgical procedures, or activities of daily living would likely benefit from physiotherapy.
It depends on the condition. Mild strains or sprains tend to recover quickly (weeks) while severe muscle or ligament injuries may require a more lengthy recovery time (months).
No. Physiotherapists are primary healthcare providers which mean no referrals are required. However, if treatments are to be covered by ICBC or WCB, a referral is necessary before payments will be released.
They can. Injuries sustained from a motor vehicle accident, or while at work, require assessment from a physician to determine if the injuries would benefit from physiotherapy. If so, your physician will write a referral to physiotherapy.
Within 24 hours, unless it is an injury that has just occurred, we will see you within a few hours.
We accept Interac (Debit), Visa, Mastercard, American express and Cash.
As of April 1, 2019, anyone injured in a crash will have access to significantly improved benefits to support their care and recovery.
If you or your Family member is involved in a Motor vehicle Accident, irrespective of the Fault (even if you are at Fault), you get access to Physiotherapy Treatment.
ICBC have increased number of Pre-Authorised sessions from 20 to 25 (Within 12 weeks of the date of the accident causing the injury.) and no User Fee is Payable.
Doctor note is only required if you need more then 25 sessions
For more information contact:ICBC
